Contact
Say hello
No ticket portal, no chatbot maze — just addresses that reach people who can actually do something. Replies within one business day.
Faster replies: name the workspace, link the board, and attach a screenshot if something looks wrong.
General
hello@mediamint.appAnything that doesn't fit below — ideas, partnerships, saying hi. The whole team reads this one.
Sales & enterprise
sales@mediamint.appVolume credits, invoicing, DPAs, and rollouts. Send what you're producing and roughly how much; you'll get numbers back.
Product support
support@mediamint.appSomething broken or confusing. Check the quick fixes on the support page first — most issues resolve in a minute. Support page
Billing
billing@mediamint.appCharges, invoices, and credits that look wrong. Include the workspace name — balances are per workspace.
Press
press@mediamint.appInterviews, quotes, and assets. We're a small team with opinions about generative media — happy to share them.
Report content
abuse@mediamint.appContent that violates our acceptable use policy. Send the share link and a short description; reviewed with priority. Acceptable use policy
Privacy & legal
privacy@mediamint.appData requests, DPAs, and legal notices. Copyright complaints follow the process in our terms. Privacy policy